Return & Exchange Policy

Eligibility

• Request must be raised within 7 days of delivery
• Item must be unworn, undamaged, and in its original packaging with tags intact
• Earrings are non-returnable for hygiene reasons unless defective

How to Initiate a Return

Go to My Orders, select the order, and choose "Request Return/Exchange", or message us on WhatsApp with your order number.

Refunds

Once your returned item is received and inspected, refunds are processed to your original payment method within 5-7 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos, and we'll arrange a free replacement.